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Welcome to Camping Store! These Terms and Conditions govern your use of our website campings-deals.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Our Store and Customers

Camping Store specializes in high-quality outdoor equipment for camping enthusiasts. Our target customers are adventure-seekers who value durable, functional gear for their outdoor activities. We serve customers worldwide, excluding certain Asian countries and remote areas.

2. Website Use

2.1 Access and Account

You may browse our site without creating an account, but you’ll need to register to make purchases. You’re responsible for maintaining the confidentiality of your account credentials.

2.2 Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of Camping Store or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in our product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs significantly from its description, you may return it under our Returns Policy.

3.2 Product Availability

All products are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

3.3 Non-Returnable Items

For health and safety reasons, certain items cannot be returned unless faulty:

  • Air Tube Replacements (hygiene reasons)
  • Camping Cooking Equipment that shows signs of use
  • Camp Lighting with broken seals
  • Any item that has been used outdoors or shows signs of wear

4. Orders and Payments

4.1 Order Process

When you place an order, you’ll receive an order confirmation email. This constitutes our acceptance of your order. We process orders within 1-2 business days (excluding weekends and public holidays).

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

4.3 Pricing and Taxes

All prices are in GBP (£) and include VAT where applicable. International customers may be subject to additional customs duties or taxes, which are your responsibility.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods:

Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)

Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)

Delivery times are estimates and may vary due to factors beyond our control, including customs processing.

5.2 International Orders

We ship worldwide except to certain Asian countries and remote areas. International customers are responsible for any customs fees, taxes, or import duties.

6. Returns and Refunds

6.1 Returns Policy

You may return most items within 15 days of receipt if:

  • Items are unused and in original condition with all tags attached
  • Original packaging is intact (including protective sleeves or boxes)
  • Proof of purchase is provided

6.2 Return Process

  1. Contact our customer service at [email protected] within 15 days
  2. Wait for return approval and instructions (within 2 business days)
  3. Package the item securely in its original packaging
  4. Ship to: Camping Store Returns, 13 Rose St, Edinburgh, GB EH5F 1SL

6.3 Refunds

Refunds are processed within 3-5 business days after we receive your return, issued to your original payment method. Original shipping fees are non-refundable.

7. Customer Responsibilities

  • Provide accurate and complete information when placing orders
  • Inspect products upon delivery and report any damage within 48 hours
  • Understand that outdoor equipment requires proper use and maintenance
  • Comply with all applicable laws regarding the use of camping equipment

8. Limitation of Liability

Camping Store shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from product use
  • Delays in delivery due to circumstances beyond our reasonable control
  • Improper use or maintenance of products
  • Normal wear and tear of outdoor equipment

Our total liability shall never exceed the purchase price of the product in question.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site constitutes acceptance of the modified terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

11. Contact Us

For questions about these Terms and Conditions, please contact:

Camping Store
13 Rose St
Edinburgh, GB EH5F 1SL
Email: [email protected]